What our clients say

I would give them 6 stars if I could... Edward and his partner were an incredible part of our successful major bathroom remodeling of two bathrooms. We received the highest level service with professional knowledge that was part plumbing/fixture guidance and equal parts design and practical assistance that saved us so much headache, money and time we would have experienced and spent if not for these amazing guys. All orders arrived when they told us, or before. Everything was carefully checked and any questions, changes, or concerns were handled with help that was essential. I literally could never have completed our projects without their wonderful full service approach to sourcing high end, beautiful fixtures that have given us modern, sleek, enjoyable bathrooms that we are now loving each day. Look around for ideas wherever you wish, but come to Townsend Showroom when you are ready to create the kitchen or bathroom of your dreams. You will not get this quality of service anywhere else in the Bay Area. They rock!!!!!!!!!!! Thank you again, Edward, for being such an incredible help to us before, during and after our project began. Thrilled with the end result and could not have done it without you!!!!

Townsend Showroom was the best new discovery I made of local vendors when I was shopping for bathroom remodels recently. I had been particularly interested in Lacava cabinetry and had looked up local vendors of Lacava on their website, leading me here. It turns out they're the #1 local vendor of Lacava and had TONS on display and a really great vendor relationship with them such that the turnaround time was very low. Amiel was the person I worked with at Townsend throughout, as I had questions about putting together a countertop that was coming from a different vendor and had questions about the wall closets. Overall I had a lot of questions because the items I was ordering were not on display. Amiel was super-patient and really easy to work with. I had also ordered a "prefab" shower door thing. They had it on display, and I can no longer remember the company name. Amiel had looked it up and seen that it was an in-stock item coming from in state, and I did need it quickly. Turned out to be on back order and for the wait time we decided to go ahead and have a custom one made in a thicker glass, wider. The cancellation of the order, though sad (the prefab item was cheaper and would allegedly be ready sooner), was painless and easy. Email receipts, phone orders, VERY quick follow-ups to questions and communications...very different than any other showroom I've attempted to work with in the past. I will absolutely be coming here for everything now! Note: They even sell knobs and pulls, so even if you have smaller projects, like replacing a faucet or some pulls, you can come here for top-notch service. And I will!

Townsend Showroom is the very best in quality, selection, and customer service. A special thank you to Amiel, for his outstanding service as I went through a tough remodel of my master bath. Amiel stood by quality control and was available to work with the manufacturer to correct a defective part and get it replaced as quickly as he possibly could. Remodels are stressful, Townsend Showroom softens that stress, they are professional, reliable, and they really care. I highly recommend them, I would not use anyone else!

These guys rock! We went in with a few questions about shower heads. They had tons of information and genuinely helpful advice - and not just about their stuff but other options. They clearly know they are the best, so they aren't afraid to let you know what else is out there. They even went back and grabbed a shower head from a display there were tearing down/refreshing, and said "go give this a try and let us know." That's how good they are. Definitely go to them with your question - you'll get the real story!